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Explore How s5163 Handles Your Privacy

At s5163, your personal data belongs to you — we collect only what we need to run your account, process transactions via UPI, Paytm or PhonePe, and keep…

Data collected only as neededUPI & Paytm transaction securityYour right to access your dataNo data sold to third partiesIndia-region policy compliance

Browse lobby Read FAQ

Browse Our Data Collection Practices

s5163 Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

s5163 collects personal data including your name, email address, phone number and payment identifiers when you open an account or initiate a deposit through UPI, Paytm or PhonePe. We use this data to verify your identity, process withdrawals, send account-related communications and maintain records as required

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by applicable law. Access to our platform and the scope of data processing depends on your local law and is available only where local regulations permit. We do not share your data with unaffiliated third parties for marketing purposes. Transaction data linked to UPI, Paytm and
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PhonePe payments is retained for the period mandated by Indian financial regulations and then securely deleted.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

REACH OUR PRIVACY TEAM

Open a Data Request With Our Team

If you have questions about how your data is stored, want to correct inaccurate details or wish to request deletion of your account data, our privacy support team is available around the…

Email Privacy Support Send your data access or deletion request to our dedicated privacy email. Include your registered account email and the nature of your request so we can respond accurately and promptly.

Live Chat on s5163 Start a live chat session directly from your account dashboard. Our agents handle data queries 24 hours a day and can escalate complex requests to our data protection team without delay.

In-Account Support Ticket Submit a formal support ticket through the Help section of your account. Tickets are logged, tracked and resolved with a written response, giving you a clear record of your request.

HOW WE PROTECT YOU

Switch On Account Security and Data Control

We have structured our data handling around the principle that you should always know what we hold and why we hold it.

Cookie Preferences

We use essential cookies to keep your session active and optional analytics cookies to understand how the lobby is used.

Data Encryption in Transit

All data sent between your device and our servers — including UPI and PhonePe payment details — is encrypted using…

Withdrawal Verification

Before releasing a withdrawal to your Paytm or UPI account, we verify identity against the details on file.

Data Retention Schedule

Account data is retained for as long as your account is active or as required by Indian financial law.

Third-Party Data Sharing

We share data with payment processors like UPI networks and Paytm only to the extent necessary to complete your transaction.

Requesting Data Changes

You can request a copy of all data we hold on your account, ask for corrections to inaccurate fields, or…

See Answers to Your Privacy Questions

These questions cover the data rights and account privacy topics we hear about most often. If your question is not answered below, open a support ticket or start a live chat from your account and our team will respond in detail.

We collect your name, email address, mobile number and identity verification documents. Payment-specific identifiers from UPI, Paytm or PhonePe are also recorded to process deposits and withdrawals accurately and securely.

Data is retained for the period required by applicable Indian law, typically up to five years for financial transaction records. After that period, all personal data is permanently deleted from our active and backup systems.

Yes. Submit a data access request through live chat, email or a support ticket. We will compile and send you a structured copy of your account data within the timeframe required by applicable law, usually within 30 days.

We do not sell or share your data with advertisers. Data is shared only with payment processors — such as UPI networks, Paytm and PhonePe — strictly to complete your requested transactions and for no other commercial purpose.

Log in to your account, navigate to the Profile section and edit the relevant fields directly. For fields that are locked for security reasons, contact our support team via chat or email and we will process the correction after verification.

We use essential session cookies that cannot be disabled without breaking account functionality, and optional analytics cookies that you can turn off via the cookie settings panel. Marketing cookies are disabled by default in your account.

Contact our privacy team by email or live chat immediately. We investigate all reported data concerns within 48 hours. If you remain unsatisfied, you may raise the matter with the relevant data protection authority under local Indian law where applicable.

Explore How s5163 Handles Your Privacy

Open a Data Request With Our Team

Switch On Account Security and Data Control

Cookie Preferences

Data Encryption in Transit

Withdrawal Verification

Data Retention Schedule

Third-Party Data Sharing

Requesting Data Changes

See Answers to Your Privacy Questions

01 What personal data does s5163 collect when I open an account?

02 How long does s5163 keep my account data after I close my account?

03 Can I request a copy of all the data s5163 holds about me?

04 Does s5163 share my data with other companies or advertisers?

05 How do I update or correct incorrect information in my account?

06 What cookies does s5163 use and can I turn them off?

07 Who should I contact if I believe my data has been mishandled?

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